Privacy Policy

Effective Date: 17 April 2025

At Wellflexstore LTD, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to ensure your privacy is protected.

By visiting and using our website (Wellflexstore.com), you agree to the terms and conditions outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or interact with our services:

• Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
• Payment Information: Credit card details and payment method (processed securely through third-party payment providers).
• Usage Data: Information about your usage of the website, such as browsing behavior, pages visited, time spent on the site, and device information.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders.
• To provide customer support and respond to your inquiries.
• To personalize your shopping experience and improve our services.
• To communicate promotions, updates, and news about our products and services (if you have subscribed to our newsletter).
• To ensure the security of our website and prevent fraud.

3. Data Security

We use industry-standard security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security. We ensure that any sensitive data shared with us (such as credit card information) is encrypted and stored in compliance with the highest security standards.

4. Third-Party Services

We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are required to keep your information confidential and are not allowed to use your personal data for any other purpose.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience, gather information about how you use the website, and improve our services. You can adjust your browser settings to refuse cookies or to notify you when a cookie is being sent. However, if you disable cookies, some features of the website may not function properly.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request that we update or correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-out: If you no longer wish to receive marketing communications, you can opt-out by clicking the unsubscribe link in any email communication or by contacting us directly.

7. Children's Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 16, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.